We are in the midst of a digital revolution and one thing is clear, an era of mobile is upon us. While technology has taught us that nothing stays the same for long, it has become abundantly clear that mobile devices will impact the relationship between consumers and small businesses for a long time to come. First, it’s important to understand the current and future impact of mobile and then take steps to make sure that your business portfolio includes a strong mobile strategy.
- By the end of 2013 there were more mobile devices than people on the planet
- It is expected in 2014 that mobile internet usage will overtake desktop internet usage
- 80% of people who access Facebook daily do so on a mobile device
3 Steps to Improve Your Mobile Presence:
1. Responsive Site Design
Creating your website is the most basic step you can take in the development of your online brand. It is critical that your site is capable of being digested by users on a variety of platforms including laptops, tablets and smartphone devices. As a small business owner we know you wear many hats on a day in and day out basis so instead of managing both a desktop and mobile version of your website look for a responsive site design to make sure your brand is presented appropriately all screen sizes and devices. By leveraging responsive technologies you can create a single website (lives on a single URL) that automatically adjusts itself to fit any screen size that a potential customer is using to view your content.
2. Social Media
With millions upon millions of users interacting with social media through their mobile devices it is essential that as a small business you leverage this digital marketing channel to further support your overall digital presence. There are so many different social media sites that it can be quite overwhelming for someone who isn’t necessarily tech savvy to leverage these services appropriately. However, if you focus on the big three; Facebook, Google+, and Twitter you will more than be able to cover your bases. So do some homework, create a page for your business on each of these sites, and get your company in front of a whole new group of customers who are on the go, ready to buy, and use their mobile devices to drive their purchasing behavior.
3. Local Business Directory Listings
No two mobile users will search for a product or service the exact same way. As a small business owner with a mobile strategy it becomes your responsibility to make sure that your brand is available for digestion through as many channels as possible. You can enhance your presence within local search by leveraging local business directory listing networks. The benefit here is two-fold by creating a consistent presence across sites like Yelp, Yahoo! Local, PennySaver, and FourSquare you increase your exposure for users searching for small businesses on these individual sites as well as improving your local search rankings for organic traffic on the major search engines.
The mobile space is readily evolving and will only continue to change, but as a small business if you can take these basic steps to start establishing an effective mobile business strategy and presence, you’ll be on the right path to making sure the move to mobile doesn’t pass you by.
Lynn Hughes is the Product Manager at PowerSites®, an all inclusive website-hosting, creation, and marketing solution that helps local businesses establish their brand, drive leads, and track success. PowerSites® is a leading resource in print, online and mobile for hyperlocal advertising, and brand management with our Business Directory Listings.